Terms of Use

Effective Date: May 22, 2026

Last Updated: May 22, 2026

Welcome to French For Success.

These Terms of Use, also referred to as “Terms and Conditions” (“Terms”), govern your access to and use of the French For Success website, courses, digital content, subscriptions, learning platform, dashboard, quizzes, videos, downloadable resources and related services.

By accessing our website, creating an account, purchasing a course, subscribing to a plan, using the platform or accessing any French For Success content, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use French For Success.

1. Who we are

French For Success is an online French learning platform designed to help learners improve their French through structured courses, video lessons, quizzes, grammar explanations, vocabulary resources, progress tracking and other educational materials.

In these Terms, “French For Success”, “FFS”, “we”, “us” or “our” refers to the owner and operator of the French For Success website and platform.

For any question about these Terms, you can contact us at:

contact@frenchforsuccess.com

2. Access to the website and platform

French For Success may provide access to free content, paid courses, subscriptions, memberships, downloadable resources, quizzes, dashboards and other digital learning tools.

We reserve the right to modify, suspend, update or discontinue any part of the website or platform at any time, including courses, features, lesson formats, quizzes, dashboard elements, certificates, achievements, XP systems or other learning tools.

We aim to provide a reliable and high-quality learning experience, but we do not guarantee that the website or platform will always be available, uninterrupted, error-free or compatible with every device or browser.

3. Creating an account

To access certain courses, features or paid content, you may need to create an account.

When creating an account, you agree to provide accurate, complete and up-to-date information. You are responsible for keeping your login details confidential and for all activity that occurs under your account.

You must not share your account with another person. Unless expressly stated otherwise, each account is intended for one individual user only.

If you believe that your account has been accessed without authorization, you should contact us immediately at:

contact@frenchforsuccess.com

We reserve the right to suspend or terminate accounts that contain inaccurate information, are used fraudulently, are shared with unauthorized users, or violate these Terms.

4. Courses and educational content

French For Success provides educational content for learners of French. This may include video lessons, written explanations, grammar resources, vocabulary lists, quizzes, comprehension activities, downloadable materials, progress tracking and other learning resources.

Our content is designed for educational purposes only. We do our best to provide accurate, useful and pedagogically clear materials, but we do not guarantee that every learner will achieve a specific level, exam result, professional outcome or fluency goal.

Your progress depends on many factors, including your starting level, study time, consistency, personal learning style, practice outside the platform and use of the materials.

5. Dashboard, progress tracking and learning data

French For Success may include a student dashboard that helps you track your learning progress.

Depending on the features available, the dashboard may display completed lessons, quiz results, progress percentage, certificates, achievements, streaks, XP, learning levels, course completion status or other indicators.

These tools are designed to help you stay motivated and organized. However, dashboard indicators are not official academic certifications unless clearly stated otherwise.

Progress tracking is provided for learning support and should not be interpreted as a formal assessment of your complete French level.

6. Payments, subscriptions and billing

French For Success may offer one-time purchases, monthly subscriptions, annual subscriptions, lifetime access offers, digital products or other paid services.

By purchasing a product, course or subscription, you agree to pay the price displayed at checkout, including any applicable taxes or fees.

Payments are processed through third-party payment providers. We do not store your full credit card details on our servers.

Monthly and annual subscriptions

If you purchase a subscription, you authorize us or our payment provider to charge you on a recurring basis according to the subscription plan selected at checkout.

You are responsible for cancelling your subscription before the next billing date if you do not wish to be charged again.

Unless otherwise stated at checkout, cancellation stops future renewals but does not automatically refund amounts already paid.

Lifetime access

If French For Success offers a “lifetime access” plan, “lifetime” refers to the lifetime of the French For Success platform and the relevant course or product, not the lifetime of the individual user.

Lifetime access does not mean that every feature, lesson, tool, design, dashboard element or technical system will remain unchanged forever. We may update, replace, reorganize or remove parts of the platform when necessary.

7. Prices and changes to offers

We may change prices, offers, subscriptions, promotions or available plans at any time.

Price changes do not affect purchases already completed, unless the change relates to a recurring subscription and you are informed according to applicable law or payment provider rules.

Promotional offers, discounts or special prices may be limited in time and may be subject to additional conditions.

8. Refunds, cancellations and right of withdrawal

Because French For Success provides digital educational content and online services, refund and withdrawal rules may depend on your country of residence, the type of product purchased and whether you have already accessed the digital content.

Digital content and immediate access

When you purchase digital content, online courses, downloadable materials, subscriptions or platform access, you may receive immediate access to the content.

Where permitted by applicable law, by requesting immediate access to digital content before the end of the withdrawal period, you may be asked to expressly consent to immediate performance and acknowledge that you may lose your right of withdrawal once access has begun or once the digital content has been made available.

European Union consumers

If you are a consumer located in the European Union, you may have a legal right of withdrawal of 14 days for distance contracts.

However, this right may not apply, or may be lost, for certain digital content or services when performance has begun with your prior express consent and your acknowledgment that you lose your right of withdrawal under applicable law.

Refund requests

Unless a specific refund guarantee is clearly displayed at checkout or required by law, purchases of digital courses, subscriptions, downloadable materials and online learning access may be non-refundable once access has been granted.

If you believe there has been a billing error, duplicate payment or technical issue preventing access to your purchase, please contact us at:

contact@frenchforsuccess.com

We will review your request in good faith.

9. Technical access and user responsibility

You are responsible for ensuring that you have the necessary internet connection, device, browser, software and technical setup to access French For Success.

We are not responsible for issues caused by your internet provider, device settings, outdated browser, third-party extensions, email spam filters, payment provider issues or other factors outside our reasonable control.

If you experience a technical issue, you can contact us and we will do our best to help.

10. Intellectual property

All content available on French For Success is protected by intellectual property rights.

This includes, but is not limited to:

  • course videos;
  • lesson texts;
  • explanations;
  • quizzes;
  • exercises;
  • downloadable materials;
  • PDFs;
  • audio files;
  • images;
  • graphics;
  • platform structure;
  • dashboard design;
  • brand names;
  • logos;
  • website copy;
  • teaching methods;
  • course organization.

Unless expressly authorized, you may not copy, reproduce, distribute, sell, resell, publish, share, record, upload, modify, translate, adapt or exploit our content for commercial or public purposes.

Purchasing access to a course gives you a personal, limited, non-transferable license to use the content for your own learning only. It does not transfer ownership of the content to you.

11. Prohibited use

You agree not to use French For Success in any way that may damage the platform, violate the law or harm other users.

You must not:

  • share your login details with other people;
  • resell or redistribute course access;
  • copy or publish our lessons, videos, quizzes or materials;
  • record, download or scrape content unless expressly allowed;
  • use bots, crawlers or automated tools to access the platform;
  • attempt to hack, disrupt or overload the website;
  • bypass security or access restrictions;
  • upload malicious code or harmful files;
  • impersonate another person;
  • use the platform for fraudulent purposes;
  • publish fake reviews or misleading testimonials;
  • use our brand, name or materials without authorization;
  • use the platform in a way that violates applicable laws or third-party rights.

Violation of this section may result in suspension or termination of your account without refund.

12. User content and submissions

If French For Success allows you to submit comments, quiz answers, messages, assignments, testimonials, reviews, feedback or other content, you remain responsible for what you submit.

You agree not to submit content that is illegal, abusive, defamatory, discriminatory, misleading, false, infringing, spammy or harmful.

By submitting feedback, suggestions, testimonials or comments, you allow us to use them to improve the platform, respond to your request or, with appropriate permission where required, display them for marketing or educational purposes.

We reserve the right to remove user content that violates these Terms or is inappropriate for the platform.

13. Testimonials and reviews

Any testimonials, student stories or reviews displayed on French For Success should reflect real user experiences.

Individual results may vary. Testimonials do not guarantee that every learner will achieve the same progress, level, confidence or outcome.

Users must not submit false, misleading or impersonated reviews.

14. Certificates and course completion

French For Success may offer certificates, badges or completion indicators for certain courses.

Unless clearly stated otherwise, these certificates are not official government diplomas, university degrees or regulated language certifications.

They are designed to confirm completion of a course or learning path within French For Success.

15. Third-party services and links

French For Success may use or link to third-party services, including payment processors, video hosting platforms, email tools, analytics services, calendar tools, external resources or social media platforms.

We are not responsible for the content, policies, availability, security or practices of third-party websites or services.

When using third-party services, you may be subject to their own terms and privacy policies.

16. Privacy

Your use of French For Success is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store and protect your personal data when you use the website and platform.

You should read the Privacy Policy carefully before using French For Success.

17. Availability, updates and maintenance

We may update the website, platform, course structure, dashboard, lessons, quizzes, design, pricing or technical systems from time to time.

Some updates may temporarily affect access to certain features.

We may also perform maintenance, fix bugs, improve security or upgrade the platform without prior notice.

We are not liable for temporary interruptions, delays or technical issues that may occur despite our reasonable efforts.

18. No guarantee of results

French For Success is designed to help you improve your French, but we do not guarantee specific results.

We do not guarantee that you will:

  • become fluent within a specific time;
  • pass a particular exam;
  • obtain a job;
  • receive a visa;
  • succeed in an interview;
  • reach a specific CEFR level;
  • achieve the same results as another student.

Our platform provides learning tools and structured educational content. Your results depend on your personal effort, consistency, practice and circumstances.

19. Limitation of liability

To the maximum extent permitted by law, French For Success shall not be liable for indirect, incidental, consequential, special or punitive damages arising from your use of the website, platform, courses or services.

This includes, but is not limited to, loss of data, loss of income, loss of opportunity, business interruption, learning delays, technical issues or reliance on educational content.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

20. Account suspension or termination

We may suspend or terminate your access to French For Success if you violate these Terms, fail to pay required fees, misuse the platform, share your account, infringe our intellectual property rights, or engage in harmful or unlawful behavior.

If your account is terminated because of a serious violation of these Terms, you may lose access to your courses and platform data without refund, unless otherwise required by applicable law.

You may stop using the platform at any time. If you have an active subscription, you are responsible for cancelling it through the appropriate account, checkout or payment settings.

21. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, pricing, legal obligations, platform features or business practices.

When we update these Terms, we will change the “Last Updated” date at the top of this page.

Your continued use of French For Success after changes are posted means that you accept the updated Terms.

22. Governing law

These Terms are governed by the laws of the country where French For Success is legally established, unless mandatory consumer protection laws in your country provide otherwise.

If you are a consumer, you may benefit from mandatory rights under the laws of your country of residence.

23. Contact us

If you have any questions about these Terms, your account, your subscription or your access to French For Success, you can contact us at:

French For Success
Email: contact@frenchforsuccess.com
Website: https://frenchforsuccess.com